Unknown Authentication Error

For the error code AADSTS1002016 please refer to this article.

In some situations you may encounter an error message while authenticating in Easy365Manager:

Unknown authentication error

In most cases the error message will contain an AADSTS (Azure Active Directory Security Token Service) error code.

The full error message can be found in the event log:

AADSTS application error log

To find out more about AADSTS error codes and how to fix them, please refer to this page.

If you’re unable to solve the problem please contact the Easy365Manager Helpdesk.