How to Create a new User With an Exchange Online Mailbox

To create a new user with an Exchange Online mailbox, do the following:

  • Create a new user account from scratch or copy a template user account.
  • Open up user properties, select the Office 365 tab and click Create in Office 365.
  • Select Normal User and click OK.
  • Assign an Exchange Online license to start the mailbox creation.
  • Select the Mailbox tab and wait for the mailbox properties to load.
  • When the buttons are activated, you can perform any additional configuration, like calendar delegation.
Create user with Exchange Online mailbox