When you try to change the Global Address List visibility of an Office 365 user you may receive the following error message:
“Couldn’t update mailbox global address list info”
The error message in Microsoft 365 Admin Center will look similar to this:
Like so many errors in Office 365 management, this is caused by your local Active Directory being authoritative for the attribute.
To fix this problem, change the ‘msExchHideFromAddressLists’ attribute of the AD user object to FALSE (or clear it).
To stop continuously wasting time on this type of problem, we recommend you give Easy365Manager a try.
Easy Office 365 Management
Easy365Manager is a snap-in to Active Directory Users & Computers.
With Easy365Manager, you no longer need to worry if specific attributes are managed in AD or Office 365.
With Easy365Manager, you can manage mail attributes, Office 365 licenses, and Office 365 mailboxes straight out of AD Users & Computers.
To save time and frustration, download the fully functional 30-day trial now.
Read about all Easy365Manager features here.
Additionally, with Easy365Manager, you no longer need your on-premises Exchange Server. This will immediately save you money and protect you from all future zero-day exploits like Hafnium.